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+727-542-3000 | Free shipping on orders over $30!

Shipping Policy

Last Updated: December 15, 2023

Welcome to the Shipping Policy page of Pet Lovers Market. Here, you will find all the necessary information regarding our shipping procedures, rates, and policies. At Pet Lovers Market, we are committed to delivering your pet products in a timely and efficient manner.

  1. Shipping Options
    We offer two shipping options for your convenience:

    • a. Standard Shipping: For orders under $30, we charge a flat rate of $7.95.
    • b. Free Shipping: Enjoy free shipping on all orders over $30!
  2. Shipping Carrier
    All our orders are shipped via USPS Ground. We have found USPS to be a reliable carrier, ensuring that your order arrives safely and on time.
  3. Order Processing Time
    Orders are usually processed within 3 business days. Please note that during peak periods or for custom products, processing times may be longer.
  4. Delivery Time
    Once your order is shipped, the typical delivery time for USPS Ground is 4 business days. Please note that these are estimated times and can vary based on factors outside of our control.
  5. Tracking Your Order
    Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order through the USPS website.
  6. Shipping Area
    Currently, we ship to all continental United States, including Alaska and Hawaii.
  7. Address Accuracy
    Please ensure that the shipping address provided at checkout is accurate and complete. We cannot be held responsible for delayed or lost orders due to incorrect or incomplete addresses.
  8. Shipping to P.O. Boxes
    We are able to ship to P.O. Boxes through USPS Ground.
  9. Damaged or Lost Orders
    If your order is lost or arrives damaged, please contact us immediately through email at Shop@PetLoversMarket.com or call us at (727) 542-3000.. We will work with you to resolve the issue promptly.
  10. International Shipping
    Currently, we do not offer international shipping. We only ship within the United States.
  11. Questions and Contact Information
    If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us through email at Shop@PetLoversMarket.com or call us at (727) 542-3000. We are here to ensure your shopping experience is as smooth and pleasant as possible.
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